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Customer since 2008
For more than 86 years, Oakland International Airport (OAK) has been a contributor to the economic well being of the San Francisco Bay Area. The airport is a thriving business, and handles more than 9 million passengers and 1 million tons of air cargo annually.
In November 2008, following a competitive tender process, the Port of Oakland selected ServiceTec to provide support for a wide range of OAK's IT infrastructure projects, including its CUTE service, preventative maintenance programs, Flight Information Display Systems and network support.
"ServiceTec is a great partner for OAK. Their talented team knowledge about evolving technology in airports around the world, ensures our airport operations run smoothly for our customers," said Deborah Ale Flint, Director of Aviation for the Port of Oakland.
Under the terms of the agreement, ServiceTec also provides and trains local technicians and site management personnel to deliver immediate service benefits to Oakland International. Although the Oakland ServiceTec team operates as an autonomous unit, they take advantage of ServiceTec's global technical group and draw on their experience of handling different hardware platforms in different environments, such as New York JFK, Minneapolis-St. Paul, Toronto GTAA and London Heathrow.