Some of our Customers : Berlin
Customer since 2011
Located 18 kilometers south of central Berlin, Berlin Brandenburg International Airport (BER) was designed to replace Berlin's Tempelhof Airport and Tegel and Schönefeld airports.
In a major competitive win, ARINC was awarded the BER contract for passenger check-in and departure systems, supplying its industry-leading passenger solution: vMUSE - which is fully compliant with the IATA CUPPS standard for common-use passenger systems. ServiceTec, a major and long term partner of ARINC, was awarded the installation and maintenance contract for the vMUSE systems.
ServiceTec's engineers and consultants worked extremely closely with ARINC and BER on the first phase of the installation project - 96 workstations plus peripherals. Once the installation phases had been completed, ServiceTec's on-site team provided round-the-clock maintenance and support services to some of the most stringent SLAs in the industry.
