Project Management

The purpose of project management is to ensure that what is delivered meets the customer’s expectations. To that end:

• Prior to implementation Brightel Datanet will appoint a project manager who acts as a single point of contact for all aspects of a new installation.
• The customer nominates their own single point of contact for our project manager to work with.
• Outline requirements from sales are passed to the project manager who will use forms to determine the customer’s precise programming requirements. This includes among other things; extension numbering and names as well as which outside lines will ring which extension group
• Where appropriate BT lines and any other network services will be ordered by Brightel Datanet.
• An in service date is agreed with the customer.
• Our engineers will work to this installation date to ensure a smooth changeover.
• The customer nominates who should be trained on how to use the new system and who should be trained as system administrator.
• Our service includes additional uncharged time over the next month to tweak the system as required as the client gets used to their new features.

Demonstrations can be arranged in our Brighton showroom

01273 244400