Products and Services

Line Rental

Line Rentals from Local Expert Services provide the full range of landline services you'd expect such as 1471, call waiting and ring back - further details can be found on our Select Services page.

All your existing lines, for instance your telephone, broadband and fax lines are integrated into the Local Expert Services network without any disruption to you or your lines and most importantly the day-to-day running of your business.

The benefits of choosing Local Expert Services to provide your Line Rentals are

  • Discounted rates to save you money on your monthly bills
  • Upgrade and installation of existing and additional lines
  • Multiple products, one bill that's easy and simple to understand each month
  • Customer services 365 days a year

For further information on how Local Expert Services can save your business money contact us today.

Please note that all lines are serviced by Openreach once moved over to the LES network.

Call Routing

Reduce call overheads with Local Expert Services Call Routing Options, by grouping all your existing telecom lines together. This creates significant cost savings and one easy to understand monthly bill.

Easily transferred from your existing BT lines, calls are routed to the Local Expert Services network from the local exchange, usually via the Carrier Pre Selection - CPS. No site visit or engineer appointment is necessary, all re-routing is done off site.

Call Routing benefits include:

  • Lower call costs
  • Simple transfer, without disruption to existing service
  • Available for multiple location call lines such as roaming users and home-workers
  • Enhanced web and PDF billing
  • Single invoices for multiple sites

Find out how easy it is to transfer your lines to Local Expert Services - Contact us today.

Inbound Call Solutions

Local Expert Services full range of Inbound Call Solutions for Non-Geographical Numbers - NGNs - provides businesses with a complete telephony service, without the expense of installing specific , and expensive, hardware.

Benefits of Inbound Calls Solutions are:

  • Reduction in lost calls and non-answering
  • No expensive hardware installations
  • Full range of NGNs available such as 0800, 0845, 0844 and 0871
  • Services include Welcome Message options, Auto Attendant Service, Date & Time confirmation
  • Allows small business to offer large scale corporate telephone coordination

All services are available on Geographic numbers and Non Geographic numbers. No need for a new number, simply port your existing geographic or non geographic number over to Local Expert Services and take full advantage of the intelligent solutions

Improve your customer call handling by talking to Local Expert Services - Contact us today.

Fax2Email

Our Fax2Email solution means businesses can receive faxes directly on to their desktop, laptops or blackberry (or similar) devices.

Local Expert Services Fax2Email solution is offered on 0800, 0845 and 0870 numbers.

Benefits of Fax2Email include:

  • Improved confidentiality
  • Improved filing
  • Improved accessibility
  • Reduced line rental costs and hardware purchases

Fax2Email generates less paper waste and consumable costs for those businesses keen to reduce their carbon footprint.

Fax2Email Solution is easy to arrange, contact us today for further information.

SMS Broadcasting

Coming soon ...

Select Services

Just like traditional suppliers, Local Expert Services offer customers a complete range of Select Services on their landlines, including:

  • 1471 - identify the last caller on your line
  • Outgoing Call Barring - allows you to bar certain telephone numbers being called from your lines
  • Call Waiting - notifies you of incoming calls whilst you're on the line
  • Call Minder - for telephones without an answer phone facility
  • Ring Back - a dedicated ring tone starts when the engaged line becomes available
  • Choose to Refuse - helping you stop malicious, nuisance calls
  • Call Diversion - divert calls to another number when your line is busy

Local Expert Services is also able to offer a highly competitive Telephone Preference Service - TPS, a legal requirement for businesses calling private homes. Whilst businesses can purchase TPS databases, in excess of £10,000pa, Local Expert Services can provide a 'pay as you go' network TPS solution.

Contact Us for further information on TPS - failure to comply with TPS legislation can result in fines of £5,000 per complaint.

With 50 different types of Select Services available, working in conjunction with Openreach, contact us today to discuss your business's individual requirements so you get the right product for your needs.