Our methods are drawn from a wide spectrum of experience and theory. The nature of the work depends on the specific context and the people involved, so we tailor these methods or develop new processes to meet our clients' particular needs in a thoughtful, pragmatic way.
Broadly, our work is based on the principles of inquiry and forming sustained relationships with client organisations.
We view the quality of conversations in organisations as a key to change, including the conversations we have with our clients in exploring and designing the work with them.
We aim to alternate action and reflection together with our clients, in order to support organisational learning as well as our own.