Agresso training
Optimum will help your organisation maximise benefits from an existing implementation, and help sustain change as you move forward.
Training that succeeds
Training is the key in reaping the business benefits of Agresso. And to get the most from
your training, it has to be
Timely
Training must be timely: implement the training too far in advance of using the system and users will not retain the information.
Relevant
Training should be relevant, and focus on what the end-user actually does. It shouldn’t distract with unnecessary information.
Accessible
Training must be accessible, provided where and when it is convenient for your users. We keep our documentation simple, technically accurate, easy to access and easy to read.
Business-process based
Training must be about more than software: it must be grounded in your business processes and policies.
Supported
Training is supported by documentation, e-learning modules, telephone support or floor-walking.
Optimum creates flexible, relevant and cost effective training solutions to meet the diverse needs of its clients, including fully managed solutions, specialist training and support for implementations.
Because Agresso isn’t a one-off application, neither is our training. We develop long-term working partnerships with your company. We add value and provide year-on-year performance improvements for you by increasing IT skills, benchmarking performance and providing short term and long term IT resources.
Rollout training
For a new implementation, or when you choose to roll out additional functionality, it is important to
adequately plan and deliver training for those people who will be using the system. This training
must be specific to your organisation: it must cover your business processes as well as your Agresso
build. Optimum has worked with dozens of Agresso clients in all sectors to develop and deliver training
for end users that means they are informed, positive and capable at go-live.
On-going skills development
Once you have rolled out Agresso and people become more comfortable in using it for day-to-day
transactions, you can start to build skills and realise more benefits. Having learned how to get the
data into Agresso, further training can ensure that information is extracted to inform better decision-
making. A series of courses in the powerful reporting and enquiry tools in Agresso, tailored to your
data and the information you need to get out of the system, can pay dividends. Refresher training