Agenda

02/07/01


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Table of Contents

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Agenda

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Our Belief

Ascent Solutions – Brief History

The Product Portfolio

Company Structure

Service Portfolio

Ascent Solutions - Today

What does Ascent Solutions do?

Why the transition?

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Market Drivers in 21st Century

How should organisation respond?

What will happen to them?

What does it mean?

Any Relationship Management

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Evolution of Technology

Evolution of CRM

eCRM today

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Ascent CRM Market Mission

Introducing Ascent …

Headline Functionality

Ascent – Key Facets

Ascent – Key Facets

Ascent – Key Facets

Ascent – Key Facets

Application Summary

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Ascent and Integration

Navigator – Inc. ERP & Web Data

Web Enquiry to Salesman

Order created directly in ERP

Ascent view of order

Customer View

Front and Back Office Integration

Market Comment

Flexible

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CRM Component Technology

CRM Component Technology

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Ascent Architecture

Internet Information Server

Global Deployment

Technical Summary

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Butler Technology

Microsoft

Best of Breed remains Best Practice

Ascent – Key benefits

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Scenarios

User Recognition

Campaign to Cash

Campaign to Cash

Campaign to Cash

Alternative Call to Action

Alternative Call to Action

Alternative Call to Action

Customer Web RFQ

Customer Web RFQ

Customer Web RFQ

Customer Web RFQ

Customer Web RFQ Using Workflow

A Salesman's View

A Manager’s View

poweredbyAscent Web Interface

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Enterprise and Ascent Customers

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Ascent for Sage – Key benefits

Ascent Solutions – Key strengths

Author: Andrew Cox

Email: istug@aol.com

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